OUR POSTAL ADDRESS IS:
Universal Management Solutions
Attn: Privacy Officer
329 East 63rd Street Suite 2C
New York, NY 10021

YOU CAN REACH US BY:

E-mail:  info@umsol.net
This statement discloses the privacy practices for Universal Management Solutions. Please note that because we are very sensitive to the privacy concerns of our users, we have additional precautions in place to protect the personal information users provide.

What Information We Collect

Universal Management Solutions may ask you to register and provide information  when you register as a customer or purchase a product from Universal Management Solutions, download free evaluation software, upgrades, or white papers, order email newsletters, respond to a marketing campaign, or to place orders on the www.UMSOL.net site. The information gathered is used to enhance the user experience on our site and to identify frequent visitors. We use this information for the following primary purposes:

• To provide product, to fulfill an order or to complete a transaction
• To ensure that our products are updated and operating correctly, and to provide the appropriate level of support for our customers

In addition, we may use your information to improve the content of our web site, products and services; to alert you to product upgrades, updates and renewal information regarding your product; and to share special offers, product announcements and  other new services from Universal Management Solutions. At the time you register or make a purchase, you will be given the opportunity to opt into our out of these uses of your information. If you do not initially choose to opt out, you may still block future contact of this type, simply by following the unsubscribe instructions that accompany all such communications, or by contacting us at the above address.

We send service notifications via email to keep you informed about the status of your service orders or accounts and to provide updates and technical notices. These messages are essential to the maintenance of your subscription and the functionality of our services. Therefore there is no opt-out available for service notifications and these messages cannot be blocked.

We follow strict best practices for email marketing and customer contact, and we urge our business partners to do so as well.

In an effort to reduce the amount of spam consumers receive daily, UMS’s spam prevention experts along with other anti-spam and privacy organizations developed the following best practices for email marketers to follow:

• Use opt-in methods to build your mailing lists. If you do not have a prior and relevant business relationship with your intended recipients, ask for their permission before you send. As an added precaution, also consider asking them to confirm their e-mail address. You'll wind up with a high quality list of recipients who are receptive to your message.
• Fully disclose relevant data sharing practices at the point of collection. If you would like the option to share personally identifiable information with third parties, especially for marketing purposes or for appends, clearly and conspicuously disclose this when obtaining consent.
• All commercial email subject lines will be "honest and truthful." Do not engage in “bait and switch” techniques to entice consumers to click.
• All claims stated in the commercial email will be honest and truthful. Commercial email senders will adhere to accepted advertising guiding principles (such as the Better Business Bureau’s Code of Advertising) and engage in truthful advertising. They should not make deceptive or misleading representations or omit material facts.
• All commercial email will clearly indicate the identity of the product/service provider. This reduces consumer confusion, adds legitimacy to the message, and contributes to long-term trust in the medium.
• All disclaimers and disclosures must be clear and conspicuous to consumers. Consumers must be able to notice, read or hear, and understand the information. A disclaimer or disclosure is not enough to remedy a false or deceptive claim.
• An unsubscribe method will be presented noticeably in every commercial email message sent.
• • A simple online method will be presented that does not require entering additional information, such as other personally identifiable information.
  • The unsubscribe request will be processed within five (5) business days.
  • Method should be functional for at least 30 days after mailing.
  • The unsubscribe policy will be prominently displayed and will include instructions on how consumers can remove their email address from future mailings.
  • Company should not sell or lease the contact information of a consumer that has unsubscribed.
  • Requests to unsubscribe are valid indefinitely, until the consumer overrides this preference with a new solicitation for contact (consent) or initiates a new business relationship.
• Senders will practice thorough list maintenance including the timely processing of bounces and removal of hard bounces.
• All commercial email content will be suitable for readers of all ages. No commercial email will be sent out containing nudity, profanity and other language and images of a disturbing and offensive nature unless content of this nature is specifically solicited.
• Commercial email senders will refrain from using “dictionary attacks” as an email solicitation method. Programs that use “dictionary attacks” utilize technologies to predict the existence of email addresses in order to blast email to those addresses. Since these programs are automated and consumer consent was never obtained.
• Commercial email senders will refrain from using lists that have been “harvested” using questionable means. These are lists that are gathered by special programs that search for email addresses in popular Web sites, chat rooms, etc. Most of these addresses are compiled without the knowledge or consent of the email address owner.

• Commercial email senders will use their legitimately acquired lists for their original purpose. Companies who purchased a fully verified opt-in list(s) must examine the terms and conditions under which the addresses were originally compiled and determine that all recipients have in fact opted-in to the type of mailing list the buyer intends to operate.

Who We Share It With

We may share the information you provide with our business partners acting on our behalf for the uses described above.

How We Offer our Customers Choice

If you do not want Universal Management Solutions to contact you or your company for marketing purposes by email, postal mail, fax and/or phone, you may opt out by contacting our customer service or by sending email or writing to us at the above address.

Please note that we do not allow our customers to opt out of contact that is required for the functionality of our products and services.

Security of Your Information

Universal Management Solutions uses state of the art security technology to protect our customer data, and access to customer information is restricted to authorized personnel only. Credit card numbers are only used for payment processing and automatic renewals where applicable, and are not retained for marketing or other purposes.